CUSTOMER EXPERIENCE SERIES

Our three-part ‘Customer Experience Series’ is tailored to help define, coach and embed the customer experience you want your brand to be known for.

This three-part series focuses on freshening up the skills of your retail leaders and head office teams giving them new insight to step into your stores and inspire your teams to create a great customer experience.

  • Get inspired with global examples of how to be famous for great customer experience and build customers for life

  • Learn how you communicate, really listen to your team and give/receive feedback

  • Learn the techniques to find your next retail stars and understand career pathways

3 X 1 HOUR CLASSES DELIVERED VIA ZOOM

ONE PAGE HANDOUTS FOR REFERENCES